Students learn to master the computer keyboard, develop speed and accuracy, and prepare basic business documents.
Prerequisite: None
Offered: Fall, Spring
*Note: If waived, must be replaced with a Business course.
Associate in Science Degree
Information Technology Program – Administrative Assistant Concentration – General Track
Administrative Assistant Concentration Overview
Students in the Administrative Assistant concentration acquire a wide range of computer, communication, and organizational skills that prepare them for support positions in a modern office setting. Students enrolled in this concentration choose from the General or Medical tracks.
Administrative Assistant Concentration Overview – General Track Overview
Students in this option learn to keyboard, write and format business documents; use a variety of information processing tools; administer and organize an automated office; and apply correct office procedures in various situations.
Students who place into developmental math and/or English should begin the course sequence in the first semester. Please see an advisor with questions.
| First Semester | Credits | ||
|---|---|---|---|
| ENL101 | 3 | ||
| COM103 | 3 | ||
| GIT110 | M | 3 | |
| BUS100 | 3 | ||
| GIT101 | 3 | ||
| Second Semester | Credits | ||
| ACC111 (or) ACC201 |
Accounting I with Computer Applications (or) Financial Accounting ACC111 Accounting I with Computer Applications Introduction to the accounting cycle: recording transactions, posting to ledgers, preparing work sheets and financial statements. Includes: special journals, inventory valuation, receivables, payables and interest on notes. A hands-on introduction to computerized accounting solving selected problems using general ledger software including QuickBooks. This is the first course of a two-course series (ACC111 and ACC112) intended for A.S. Business Administration concentrations covering the topics of Financial Accounting. Prerequisite: (MAT020 or MAT025) and ENL020 or satisfactory basic skills assessment scores Offered: Fall, Spring ACC201 Financial Accounting Students learn principles of financial accounting with emphasis on service and merchandising businesses. Topics include: the accounting cycle, recording transactions, adjusting accounts and preparing financial statements, inventory valuation, depreciation methods, disposal of assets, receivables, liabilities, investments, and interpreting financial statements of proprietorships, partnerships and corporations. This is a transfer level course in Financial Accounting intended for the Associate in Arts student. Prerequisite: (BUS100 or HRM140) and GIT110 and (MAT030 or MAT035) and ENL020 or satisfactory basic skills assessment scores Offered: Fall, Spring, Summer |
3 | |
| BUS120 | 3 | ||
| M | Mathematics/Quantitative Reasoning or Natural or Physical Science |
3/4 | |
| GIT150 | 3 | ||
| GIT220 | M | 3 | |
| Third Semester | Credits | ||
| BUS102 (or GIT105) |
Business Communication (or Office Communication Systems)
|
3 | |
| MKT112 (or) BUS214 |
Customer Service: Concepts & Applications (or) Management MKT112 Customer Service: Concepts & Applications This course provides an overview of customer service concepts and terminology and exposes students to various customer service challenges. Students learn to identify different types of customer behaviors, determine customer needs through active listening, become effective verbal and non-verbal communicators, hone telephone customer service skills, learn how best to handle difficult customers, become aware of how to offer customer service within a diverse organizational environment, take steps to encourage customer loyalty, and practice service recovery. Prerequisite: None Offered: Fall, Spring BUS214 Management Provides an introduction to principles and techniques of management as they relate to business, government, and non-profit organizations. Includes the study of the functions of management: coordinating, problem-solving, decision-making, communicating, planning, organizing, staffing, directing, and controlling. Prerequisite: ENL101 and BUS100 Offered: Fall, Spring, Summer |
3 | |
| Mathematics/Quantitative Reasoning or Natural or Physical Science |
3/4 | ||
| Behavioral & Social Science | 3 | ||
Business Elective
Any course with an ACC, BIT, BUS, CUL, ENT, GIT, HRM or MKT designation. |
3 | ||
| Fourth Semester | Credits | ||
| BIT202 | 3 | ||
| GIT125 | 3 | ||
Business Elective
Any course with an ACC, BIT, BUS, CUL, ENT, GIT, HRM or MKT designation. Note: Cooperative Work Experience is recommended. |
3 | ||
| Behavioral & Social Science | 3 | ||
| General Education Elective | 3 | ||
| Total Credits | 60/62 | ||
M Designates a Milestone course. A milestone course must be completed in the semester indicated to ensure that you remain on track to continue on in your program and graduate on time.
Career Outlook
Students completing the General Administrative Assistant track are trained to provide administrative or executive support in small to large office settings including but not limited to banks, insurance, technology, and real estate.
This occupational profile is provided by O*NET.
Program Outcomes
Upon completion of the Information Technology Program – Administrative Assistant Concentration – General Track, students are able to:
- Read, write, discuss and think critically about topics and ideas in information and/or office technology.
- Analyze ethical issues and apply ethical standards in the performance of responsibilities in a variety of information and office technology careers.
- Synthesize information from communications, information technology, office technology, and business to provide customer service and solve business problems.
- Assume positions in a variety of information and office technology careers.
- Work well with teams in an information or office technology setting.
- Transfer to baccalaureate programs.