Associate in Science Degree

Information Technology Program – Administrative Assistant Concentration – General Track

Administrative Assistant Concentration Overview

Students in the Administrative Assistant concentration acquire a wide range of computer, communication, and organizational skills that prepare them for support positions in a modern office setting. Students enrolled in this concentration choose from the General or Medical tracks.

Administrative Assistant Concentration Overview – General Track Overview

Students in this option learn to keyboard, write and format business documents; use a variety of information processing tools; administer and organize an automated office; and apply correct office procedures in various situations.

Students who place into developmental math and/or English should begin the course sequence in the first semester. Please see an advisor with questions.

First Semester Credits
ENL101   3
COM103   3
GIT110 M 3
BUS100   3
GIT101  
Typing I*

Students learn to master the computer keyboard, develop speed and accuracy, and prepare basic business documents.

Prerequisite: None

Offered: Fall, Spring

*Note: If waived, must be replaced with a Business course.

3
Second Semester Credits
ACC111 (or)
ACC201
 
Accounting I with Computer Applications (or)
Financial Accounting

ACC111 Accounting I with Computer Applications

Introduction to the accounting cycle: recording transactions, posting to ledgers, preparing work sheets and financial statements. Includes: special journals, inventory valuation, receivables, payables and interest on notes. A hands-on introduction to computerized accounting solving selected problems using general ledger software including QuickBooks. This is the first course of a two-course series (ACC111 and ACC112) intended for A.S. Business Administration concentrations covering the topics of Financial Accounting.

Prerequisite: (MAT020 or MAT025) and ENL020 or satisfactory basic skills assessment scores

Offered: Fall, Spring

ACC201 Financial Accounting

Students learn principles of financial accounting with emphasis on service and merchandising businesses. Topics include: the accounting cycle, recording transactions, adjusting accounts and preparing financial statements, inventory valuation, depreciation methods, disposal of assets, receivables, liabilities, investments, and interpreting financial statements of proprietorships, partnerships and corporations. This is a transfer level course in Financial Accounting intended for the Associate in Arts student.

Prerequisite: (BUS100 or HRM140) and GIT110 and (MAT030 or MAT035) and ENL020 or satisfactory basic skills assessment scores

Offered: Fall, Spring, Summer

3
BUS120   3
  M Mathematics/Quantitative Reasoning or
Natural or Physical Science
3/4
GIT150   3
GIT220 M 3
Third Semester Credits
BUS102
(or GIT105)
 
Business Communication (or Office Communication Systems)
3
MKT112 (or)
BUS214
 
Customer Service: Concepts & Applications (or)
Management

MKT112 Customer Service: Concepts & Applications

This course provides an overview of customer service concepts and terminology and exposes students to various customer service challenges. Students learn to identify different types of customer behaviors, determine customer needs through active listening, become effective verbal and non-verbal communicators, hone telephone customer service skills, learn how best to handle difficult customers, become aware of how to offer customer service within a diverse organizational environment, take steps to encourage customer loyalty, and practice service recovery.

Prerequisite: None

Offered: Fall, Spring

BUS214 Management

Provides an introduction to principles and techniques of management as they relate to business, government, and non-profit organizations. Includes the study of the functions of management: coordinating, problem-solving, decision-making, communicating, planning, organizing, staffing, directing, and controlling.

Prerequisite: ENL101 and BUS100

Offered: Fall, Spring, Summer

3
    Mathematics/Quantitative Reasoning or
Natural or Physical Science
3/4
    Behavioral & Social Science 3
   
Business Elective

Any course with an ACC, BIT, BUS, CUL, ENT, GIT, HRM or MKT designation.

3
Fourth Semester Credits
BIT202   3
GIT125   3
   
Business Elective

Any course with an ACC, BIT, BUS, CUL, ENT, GIT, HRM or MKT designation.

Note: Cooperative Work Experience is recommended.

3
    Behavioral & Social Science 3
    General Education Elective 3
Total Credits 60/62

M Designates a Milestone course. A milestone course must be completed in the semester indicated to ensure that you remain on track to continue on in your program and graduate on time.

Career Outlook

Students completing the General Administrative Assistant track are trained to provide administrative or executive support in small to large office settings including but not limited to banks, insurance, technology, and real estate.

This occupational profile is provided by O*NET.

Program Outcomes

Upon completion of the Information Technology Program – Administrative Assistant Concentration – General Track, students are able to: